We are your first point of call for any non-academic query. From housing to health, from letters to living in lockdown, whatever your question, we will help you find the answer.
Opening Hours
The Student Help Point is currently working remotely and the desk in Ishbel Gordon Building is closed. You can still contact us via email, telephone and online chat.
You do not need to come to the physical desk for your student card as these will be posted to you. Student status letters can be requested online at Ask RGU or by emailing the Student Help Point.
Contact Details
- Live chat - Monday to Friday 15:00 to 16:30pm at Whereby live chat
Full details at Student Help Point pages (internal only) - Contact us via ASKRGU
- Email: studenthelppoint@rgu.ac.uk
You can also connect with us on Social Media:
Full details can be found at Student Help Point pages (internal only)
Location
The Student Help Point is located on Level 3 of the Ishbel Gordon Building.
