Find out the latest guidance and information about the impact of COVID-19 on the University.

Information for Residents


Information for Residents

Leasing details, how to report issues, what to do when things go wrong. Here’s all the information you need during your time in university accommodation.

Site Information Sheets

Frequently asked questions, and what is provided at each facility.
These are correct for the 2021 - 2022 session.

Conditions of Lease

The 'Conditions of Lease' for your site is the legal document outlining the contractual agreement between a student resident in the accommodation and the University.

For general information about payment schedules and prices, visit the Costs page. 

Conditions of Lease: Session 2021 - 2022

Conditions of Lease: Session 2020 - 2021



Accommodation Transfers

Maintenance Repairs

Leaving Accommodation

Student Welfare

Useful information


Report an Issue

No hot water? Problems with your shower? Light bulb blown? Something broken? Report to us.

Details of where to report maintenance and repairs issues.

Crathie Student Village
Monday-Friday: 8am-6pm +44 (0) 1224 263995
Garthdee Towers
Monday-Friday: 7am-7pm

+44 (0) 1224 263995 (at Garthdee House Annexe)
Saturday: 9am-6.30pm Sunday 9am-3.30pm
+44 (0) 1224 262288 (at Sir Ian Wood Building)

Monday-Friday: 9am-5pm +44 (0) 1224 262130
Monday-Friday: 7.30am-9.30pm
Saturday/Sunday: 8am-7pm +44 (0) 1224 263091

Locked yourself out, noisy neighbours? Worried about a flatmate? Not seeing eye to eye with flatmates on cleanliness or how often they have guests over? Feeling bullied or isolated in your flat? 

Contact the out-of-hours services at your location

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