Find out the latest guidance and information about the impact of COVID-19 on the University.

COVID-19: ADVICE FOR STaff, STUDENTS AND COMMUNITY
Making Accommodation Safer for Students

Studying at RGU

COVID-19: Student Accommodation

If you are joining us in RGU accommodation this year or considering applying for it, we have some useful information on what we are doing to make sure you have a safe and enjoyable stay.

While we have addressed the most common queries, you can also refer to the latest information on student accommodation from the Scottish Government:


Please note that government guidance is being constantly updated and the restrictions for Scotland may be different to those in other parts of the UK. Read more about the Scottish Government advice:


If you have any other questions, please get in touch:

What measures are in place for social distancing within student accommodation?

The latest guidance from the Scottish Government provides advice regarding students forming new households. This allows students to live with others within a flat without the need for social distancing.

Outwith an individual flat i.e. in communal areas such as the laundry, stairwells or in outside spaces current Scottish Government guidelines on social distancing apply while we remain in Phase 3 of the route map for coming out of lock down.

Can my family or friends help me to move in?

Yes. Each resident may bring a maximum of two people to help them move in. However, they must comply with social distancing requirements and wear a face covering when moving within communal areas.

Under what circumstances will I have to self-isolate upon arrival? Can I arrive early so that I’m ready for on-campus teaching?

Any self-isolation requirements will be determined by the Scottish Government guidance in place at the time of your arrival.

Where a student has accepted a lease in RGU student residences for the academic session 2020/21, we can provide accommodation for the period of self-isolation. Early entry only for those with a confirmed need to self-isolate will be permitted to allow students to be ready to attend campus at the beginning of Semester 1. Students wishing to arrive prior to the start of the lease period in order to self-isolate will be eligible for a 50% reduction on the standard rate of accommodation fees for the period up until the official lease start date (maximum 14 days).

Those who have to self-isolate on arrival may be placed in temporary accommodation and will then be required move to their allocated accommodation at the end of the self-isolation period.

If semester one starts online can I stay at home and then get accommodation later in the semester when things change?

Accommodation allocation can be deferred until the beginning of the second semester, if required. Should you require accommodation partway through Semester one this can be arranged subject to availability. Please contact Accommodation Services for further information.

Will you place me in a flat with people studying similar courses?

The RGU Accommodation Team always makes a huge effort to ensure that accommodation is allocated in such a way as to promote integration and social opportunities with those who are of a similar age and who are at a similar stage in their academic journey, and we will continue to do so. However, guidance will be given to all of our new residents regarding the steps that can be taken to stay safe in student accommodation.

What happens if a student living in halls is displaying symptoms of COVID-19?

As per the latest government guidance, anyone displaying symptoms of COVID-19 (new continuous cough, fever/high temperature (37.8C or greater), loss of, or change in, sense of smell or taste (anosmia)) should contact the NHS to arrange testing. Contact tracing will follow which is part of the national Test and Protect approach to containing the virus.

Any resident self-isolating in their student accommodation should inform site staff immediately.

If a fellow student in my flat has symptoms, will I need to self-isolate too?

In this situation the current Scottish Government guidance will apply.

What support is available for sick, or self-isolating students in RGU accommodation?

The ResLife team is committed to providing full support to students in RGU Accommodation. Where ResLife have been made aware that a resident is unwell or self-isolating, they will regularly check in with the resident to care for their welfare.

ResLife have produced information on local shops within the area who can provide food deliveries. They will also assist with an emergency supplies package for any student within RGU accommodation who may be having difficulty in getting essential items.

What should a student do if they need to be seen by a doctor?

All students should register with a GP practice on arrival to Aberdeen. A list of all medical practices in the surrounding area of the RGU accommodation site is available from the Student Help Point.

In the event that a resident requires access to a GP prior to registering with a practice they should call NHS 24 on 111 for assistance.

Can self-isolating students receive care packages or deliveries from friends or relatives?

If family or friends are delivering food or medicines for self-isolating residents, they should ensure that all packages are properly addressed with the resident’s name, flat and room number.

Can students who need to self-isolate decide to self-isolate in another premises?

Current Scottish Government guidelines require you to remain in one place for the period of your self-isolation.

Can students mix with those from other flats in the communal areas or enter other flats on the site?

Yes, subject to following the current Scottish Government guidelines.

Can students who are not self-isolating return home for the weekend or term breaks?

This would be subject to current Government travel guidelines and also current Government Social Distancing guidelines and will also be dependent on the individual’s circumstances. While we remain in Phase 3, the government has issued guidance for travel, social distancing, seeing friends and family. However, this guidance is being reviewed regularly as circumstances continue to evolve.

What happens if a student cannot work because of COVID-19, and can’t afford to pay their rent?

Students who find themselves in financial difficulty for any reason should contact financialassistance@rgu.ac.uk for advice and assistance.

For other help and advice, please contact the studenthelppoint@rgu.ac.uk

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